Announcing: Low Inventory Notifications

Since rolling out our customizable notifications feature, one of the most requested notifications has been for items with low inventory. Today we're happy to announce we've added two additional notifications:

  1. Item: low inventory
  2. Item: out-of-stock

The out-of-stock notifications are sent when inventory for an item in Whiplash goes to zero. There isn't any configuration required besides subscribing to the notification via the Notifications page.

The low inventory notifications are sent daily containing a list of items that have fallen below the low inventory threshold. The email notification looks like this:

Low Inventory Email Notification

In addition to subscribing to the low inventory notification, a low inventory threshold needs to be specified. The threshold can be set at the account level and also per item. If a threshold is set for the account and also for a given item, the item's threshold will take precedence.

With two threshold levels, you are able to specify unique threshold values for each of your items separate from your account-level threshold. This can be helpful for items that require longer lead times from your factory, for example.

To set a low inventory threshold at the account level, visit your Preferences page:

Low Inventory Threshold Setting (Customer)

To set the low inventory threshold for an item, it can be accessed via the item's Details page:

Low Inventory Threshold Setting (Item)

As always, we welcome your feedback!

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Mauricio Gomes
28 February 2018
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