LATEST ARTICLE
New Integration: Returnly

Here at Whiplash we are continuously looking at ways to enable the modern e-commerce retailer. To this end, we're excited to announce our newest integration in Returnly. Returnly's award-winning returns platform allows your customers to create returns and buy again with instant refunds - before even shipping their items back. Returnly Exchanges removes barriers by consolidating the returns and exchange processes, increases repurchases, builds customer loyalty and avoids lost sales. From a practical standpoint, the … Read More

Author image
Peter Imai
16 November 2017
|
PAST ARTICLES
Introducing Our Updated Nav

Scheduled for launch Monday October 9, 2017 It looks a lot like the nav bar you know and love, but we've rearranged a few things, to make your lives a little easier. We've moved Ship Notices and Returns to their own tabs: You can now access Items with duplicate SKUs directly from the menu: We've trimmed down the Orders menu, and added a link to our advanced search tool: Don't worry, you can still access … Read More

Author image
Mark Dickson
05 October 2017
Announcing: Expanded Notification Events

Last month we rolled out our new, customizable notifications feature. Since our launch, we've received great feedback and requests to add new notification events. Today we are expanding the list of notification events with some of our most requested events: Order created Order status changed Order paused due to insufficient inventory As with all of our events, these can be subscribed to by any member of your team via any of our supported notification methods … Read More

Author image
Mauricio Gomes
11 September 2017
Announcing: Customizable Notifications

Customizable Notifications has been one of our most requested features and we’re excited to announce its release it today. In its previous form, Notifications was a fairly rigid piece of functionality. You had a main point of contact on your account - and any and all notifications were sent to this email. For some, this worked fine. For many of you, however, you wanted more control over who received what. It makes sense. The … Read More

Author image
Mauricio Gomes
31 July 2017
New Integration: Skubana

At Whiplash we do our best to let our customers lead our development roadmap, tackling the issues that arise for today's modern e-commerce retailers. In line with this approach is our most recent platform integration: Skubana. As omni-channel is moving from the ideal to the norm, retailers need increasingly robust solutions to help monitor and administer their different sales channels, all in one place. Skubana - dubbed, 'Cognitive Commerce' - looks to do just that. … Read More

Author image
Peter Imai
22 May 2017